Frequently asked questions
Yes, we do! On request, we will upgrade your account to "Corporate monthly billing", so that you won't have to pay every time you put an order, but simply being invoiced at the end of the month. Apply for the monthly billing account and we will do the rest.
Yes we love bulk orders! So good discount is always available.
Our standard turnaround time in most cases is 24 hours. However, depending on how many pictures you need edited, we have available options from 6 hours to 96 hours to suit your need.
100% yes. All our personnel are working under a strict non-disclosure agreement. Our operational technology setup is protected by state-of-the-art firewall for inbound and outbound security and the latest antivirus protection in every computer. Further, flash cards are disabled on all operators computers.
We know that transferring files (especially large) on the Internet is a challenging and time consuming task. We are doing our best to make that process simple and efficient via:
1. Web uploader: you get immediate access to this at the final stage when placing an order
2. Web file manager: this is an alternative to the one above and it works in a very similar way
3. Dropbox: Once you are opted-in for dropbox, you just put your files into the designated dropbox folder and we will get them automatically. When we are done editing your images, they will be available in through dropbox almost immediately. Contact us to opt-in for this service.
4. FTP: If you prefer to use FTP, no problem. You can enable your own secure FTP account at the click of a button, just go to your account setting page.
All files are managed centrally on our cloud server and are accessible using any of the methods above.
You can send us all major file formats such as JPG, PNG, GIFF, TIFF, PSD or PDF. However, we prefer to work with JPG images as they are quicker to process.
Depending on which file format you want, we can send you JPG, PNG, PSD, TIFF or PDF. You will be able to choose your file format when placing an order.
Thanks to Clipping Path India's highly skilled DTP professionals, our customers rarely find any problem with their images. If this happens, don’t worry, just write us an email and we will review it straightaway and do our best to correct it in record time. Of course, this will not incur in any extra costs for you.
We use state-of-the-art technology and spend much time optimizing our methods. Furthermore, our production facilities are based in a low labor cost region, where we can attract extremely high skilled DTP professionals.
The accuracy and time efficiency of technology, methods and highly skilled staff allows us to offer the competitive prices.